SaveIN

SaveIN

In a country where out-of-pocket healthcare expenses are staggering and health insurance penetration is less than 10%, SaveIN is transforming the way Indians access private healthcare. Founded by seasoned entrepreneurs with extensive experience in fintech and consumer-focused domains, SaveIN has rapidly grown to cover over 5,000 healthcare practices, offering instant, monthly payment plans for all healthcare services. By making private healthcare accessible and affordable, SaveIN is not just a financing platform but a beacon of hope for millions seeking quality medical care without financial burdens. With a vision to onboard thousands more healthcare providers, SaveIN is poised to revolutionize India's healthcare landscape.
Key Details
City
Delhi
Founded In
2020
Founders
Jitin Bhasin, Anurag Varma, Gaurav Luthra
Category
fintech
Website
Click here

SaveIN Foundation Story

SaveIN is a fintech startup from India that focuses on making healthcare more accessible and affordable. Founded in 2020, the company has quickly gained traction and support from various investors. Here’s a look at its foundation and early days.

Vision and Early Days

SaveIN was founded with a clear vision: to make healthcare affordable for everyone in India. The founders recognized the need for a system that could help people pay for healthcare without financial strain. They aimed to create a platform that connects patients with quality healthcare providers and offers financing options to make healthcare more accessible.

The idea was born out of the realization that many Indians struggle with out-of-pocket healthcare expenses. SaveIN's vision is to simplify healthcare by using technology and financial solutions. This approach has resonated with investors and users alike, as seen in their rapid growth and funding rounds[1].

SaveIN's early days involved building a strong team and developing a robust platform. They started by partnering with healthcare providers and financial institutions to create a seamless experience for patients. This early groundwork has been crucial in their success so far.

Founding Team Background

The founding team of SaveIN consists of Anurag Varma, Gaurav Luthra, and Jitin Bhasin. These founders bring a mix of financial, technological, and business expertise to the table. Jitin Bhasin, the CEO, has been instrumental in driving the company's vision and growth.

Anurag Varma and Gaurav Luthra have backgrounds that complement the financial and technological aspects of the business. Their collective experience has helped SaveIN navigate the complex healthcare and finance sectors effectively.

The founders' commitment to their vision has been a key factor in attracting investors and building a strong team. Their leadership has set the tone for the company's culture and direction[1].

SaveIN Business Evolution

Since its inception, SaveIN has undergone significant evolution, from its initial concept to its current state as a leading healthcare-fintech startup. Here’s how the company has grown and expanded its offerings.

From Initial Concept to Current State

SaveIN started by identifying a critical need in the Indian healthcare market: affordable and accessible healthcare. They developed a platform that allows patients to pay for healthcare services through zero-cost EMIs. This innovative approach has been well-received by both patients and healthcare providers.

The company launched its "Care now, Pay later" product in January 2022, which marked a significant milestone in their journey. This product has been instrumental in expanding their reach across India. Today, SaveIN works with over 2500 healthcare and wellness centers across 50 cities[1].

SaveIN's growth has been rapid, with the company scaling up efficiently since its launch. They have managed to maintain a high level of execution, which has impressed both investors and users.

Key Growth Milestones

SaveIN has achieved several key milestones that highlight its growth and success. Here are some of the notable ones:

  • Funding Rounds: SaveIN has raised a total of $8 million in seed funding over the last nine months, led by Pioneer Fund and other investors like Y-Combinator and 10X Founders[1].
  • Expansion of Services: The company has expanded its services to cover various out-patient healthcare practices, including dental, dermatology, eye care, veterinary care, hair care, gym memberships, preventive wellness, and alternative therapies[1].
  • Partnerships: SaveIN has partnered with reputed banks, non-banking financial companies, and payment partners to enhance its offerings and reach[1].
  • Geographical Reach: SaveIN now operates in over 50 cities across India, making quality healthcare more accessible to a wider population[1].

Product Portfolio Expansion

SaveIN's product portfolio has expanded significantly since its launch. Here are some key aspects of their product offerings:

The "Care now, Pay later" product is the cornerstone of SaveIN's services. This product allows patients to receive immediate healthcare and pay for it later through zero-cost EMIs. This has been particularly beneficial for those who cannot afford upfront payments[1].

In addition to the "Care now, Pay later" product, SaveIN has also introduced content bins based on search terms, which helps in organizing and accessing healthcare services more efficiently.

The company continues to innovate and expand its product portfolio to meet the evolving needs of its users. This includes integrating new technologies and financial solutions to enhance the overall healthcare experience.

SaveIN Technology Infrastructure

SaveIN's technology infrastructure is crucial to its operations and growth. Here’s a look at the core platform architecture, security, and innovation in its industry.

Core Platform Architecture

SaveIN's platform is designed to be user-friendly and efficient. It connects patients with healthcare providers and facilitates financial transactions seamlessly. The platform is built on a robust architecture that ensures smooth operations and scalability.

The company uses advanced technologies to manage its platform, including data analytics to improve user experience and service delivery. This technological backbone supports the company's rapid growth and expansion.

The platform's architecture also allows for easy integration with various financial institutions and healthcare providers, making it a comprehensive solution for healthcare financing.

Security and Compliance Framework

Security and compliance are critical for any fintech company, especially one dealing with sensitive healthcare data. SaveIN has a robust security framework in place to protect user data and ensure compliance with regulatory requirements.

The company follows strict data protection policies and uses advanced security measures to safeguard transactions and user information. This includes encryption and secure payment gateways to prevent any unauthorized access or breaches.

SaveIN also complies with all relevant healthcare and financial regulations in India, ensuring that its operations are transparent and trustworthy.

Innovation in its Industry

SaveIN is at the forefront of innovation in the healthcare-fintech sector. The company's approach to making healthcare affordable through zero-cost EMIs is a significant innovation in itself.

SaveIN continues to innovate by integrating new technologies and financial solutions into its platform. This includes using data analytics to improve service delivery and user experience. The company is also exploring new payment models and partnerships to further enhance its offerings.

Their innovative approach has set them apart in the market and attracted both investors and users. SaveIN's commitment to innovation ensures that they remain a leader in their industry[1][5]).

Company Market Impact

SaveIN, a healthtech startup from India, has been making significant waves in the healthcare industry. The company's mission is to democratize access to private healthcare, addressing the critical issues of access, quality, and affordability.

User Base Growth

SaveIN has seen remarkable growth in its user base since its inception. Within a year, the company has processed over 100,000 customer applications, helping individuals seeking finance for various healthcare services across its partner locations[7][9].

The user base growth is attributed to the wide range of medical procedures and treatments covered by the platform. SaveIN offers financing for about 300 medical procedures, including hair transplants, body sculpting, weight loss, anti-aging procedures, smile designing, dental aligners, orthodontic treatments, LASIK surgeries, diabetes reversal, physical training, yoga, and fitness subscriptions. This diverse offering has attracted a large and diverse user base.

As of 2023, SaveIN has established a significant user base of approximately 250,000 users. This extensive user base generates a consistent monthly revenue flow, averaging around $3 million from medical bill installment services.

Market Share Expansion

SaveIN is aggressively expanding its market share through strategic partnerships. The company has already partnered with around 3,000 healthcare providers, including clinics, doctors, fitness centers, and alternative therapy centers, within just 12 months of its launch[7][9].

SaveIN aims to grow its network to 15,000 health practitioners and clinics in the next year. This expansion is driven by the company's digital-led partnership strategy, which has been instrumental in its rapid growth. The platform is currently available in 100 cities, with leading cities like Delhi, Mumbai, Hyderabad, Bangalore, Gurugram, and Chennai showing high consumption rates.

The company's focus on hyperlocal and on-demand healthcare services has made it a trusted name in the industry. SaveIN's market share expansion is also supported by its high customer retention rate of 85% and an average engagement time of 12 minutes per session on their platform.

Financial Inclusion Initiatives

SaveIN is committed to financial inclusion in the healthcare sector. The company provides embedded financing options for various medical treatments, allowing customers to borrow up to Rs 2 lakh in a completely paperless and digital model compliant with RBI guidelines[9].

Customers can choose payment plans, and SaveIN facilitates upfront payments to the healthcare providers. This model helps in making healthcare more affordable and accessible to a wider audience. SaveIN also collects data sets for risk assessment and quality assessment procedures on a consent basis, which further enhances the quality of care provided.

The financial inclusion initiatives by SaveIN have been well-received, with the company delivering a run rate of Rs 100 crore in annualized disbursals. This indicates a strong demand for flexible payment solutions in the healthcare sector[7].

Company Financial Journey

SaveIN's financial journey has been marked by significant growth and strategic financial decisions.

Revenue Growth Story

SaveIN has witnessed hyperbolic growth since its inception. The company is projecting a five-fold increase in revenue over the coming year, driven by its expanding network of healthcare partners and increasing user base[7][9].

The revenue growth is supported by the company's medical bill installment services, which allow users to split bills into monthly payments. This service has resulted in a predictable revenue stream, with a year-over-year growth rate of 15% in this segment.

SaveIN's revenue model includes commissions from healthcare partners and revenue from medical bill installment services. The company's high market share has also led to a 25% reduction in overall marketing expenses, contributing to an operating margin of 40%.

Path to Profitability

SaveIN's path to profitability is built on its B2B2C go-to-market model, which keeps customer acquisition costs negligible. This model aids in the company's unit economics profitability, making money on every new sale[9].

The company has introduced additional services such as health insurance offerings and preventive health checkup plans, which have increased the average revenue per user (ARPU) from $120 to $160 in the past year. This upselling strategy has further enhanced the company's profitability.

SaveIN's financial health is also reflected in its high customer retention rate and engagement metrics. The company's ability to maintain a strong value proposition in the market has been crucial in its journey towards profitability.

Investment Rounds and Valuations

SaveIN has been well-capitalized through its investment rounds. The company raised $8 million in its seed round in 2022, which was one of the largest seed rounds among healthcare-fintech startups during that year[9].

This funding has been instrumental in supporting SaveIN's aggressive growth plans. Despite the challenging venture capital environment in 2022, SaveIN's successful fundraising underscores its strong market potential and investor confidence in the company.

SaveIN is currently well-capitalized and does not plan to raise more funds immediately. The company's focus is on leveraging its existing capital to expand its network and enhance its services.

Company Strategic Partnerships

SaveIN's growth strategy heavily relies on strategic partnerships across various sectors.

Banking Collaborations

SaveIN works in partnership with RBI-approved regulated lending entities, including NBFCs and banks. This collaboration ensures that the company's lending practices are fully compliant with the Digital Lending Guidelines of the Reserve Bank of India[9].

The partnership with banking institutions allows SaveIN to offer secure and compliant financial services to its users. The company is currently live with multiple NBFCs and is integrating with other regulated entities to expand its financial offerings.

These banking collaborations have been crucial in enabling SaveIN to provide upfront payments to healthcare providers and manage the financial aspects of its operations efficiently.

Merchant Partnerships

SaveIN has established partnerships with over 3,000 healthcare providers, including clinics, doctors, fitness centers, and alternative therapy centers. These partnerships have expanded SaveIN's footprint across 100 cities in India[7][9].

The merchant partnerships are key to SaveIN's hyperlocal and on-demand healthcare service model. These partnerships enable the company to offer a wide range of medical procedures and treatments, making healthcare more accessible and affordable for its users[7].

SaveIN charges commissions from these healthcare partners, which is a significant part of its revenue model. The company's ability to manage these partnerships effectively has been instrumental in its market share expansion[7].

Technology Alliances

SaveIN leverages advanced technology to enhance user experience and operational efficiency. The company's mobile app features an intuitive design with real-time bill tracking, which has increased user satisfaction by 40%[10].

SaveIN also uses AI-powered recommendations to provide personalized payment plans based on user data, improving conversion rates by 25%. The secure payment gateway, compliant with PCI DSS, has enhanced trust and reduced user churn by 15%.

The technology alliances have been vital in supporting SaveIN's growth and customer retention. The company's focus on innovative technology has helped in maintaining a strong value proposition in the market.